Front Desk Manager: Guest Experience Leader

Vintage Hotels; Lewisville (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Laquinta Inn and Suites in Lewisville is seeking a Front Desk Manager with at least 1 year of hospitality experience. You will lead the front desk team, greet guests, and oversee reservations and check-ins to ensure a smooth, welcoming stay.

The role emphasizes strong customer service, leadership, and organizational skills in a fast-paced hotel environment. This position offers opportunities for career growth within a trusted hospitality brand.

Qualifications

• At least 1 year of experience in a similar front desk/hospitality role.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Detail-oriented with strong organizational skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Professional and approachable demeanor.

Responsibilities

• Overseeing daily front desk operations to ensure smooth and efficient service.
• Managing and mentoring front desk staff to deliver outstanding customer service.
• Handling guest inquiries, reservations, and concerns with professionalism and a friendly attitude.
• Ensuring accurate and timely check-in and check-out processes.
• Maintaining a clean, organized, and welcoming front desk area.
• Assisting with administrative tasks, such as scheduling and reporting.

Skills

Leadership

Customer Service

Communication

Organization

Multitasking

Job description

Laquinta Inn and Suites in Lewisville is seeking a Front Desk Manager with at least 1 year of hospitality experience. You will lead the front desk team, greet guests, and oversee reservations and check-ins to ensure a smooth, welcoming stay.

The role emphasizes strong customer service, leadership, and organizational skills in a fast-paced hotel environment. This position offers opportunities for career growth within a trusted hospitality brand.