Front Desk Associate

Vintage Hotels LLC - 963c; Lewisville (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

LaQuinta Inn and Suites, Lewisville is hiring a Front Desk Associate to welcome guests and serve as the first point of contact. You’ll check guests in and out, handle reservations, and assist with inquiries while maintaining a clean front desk area.

The role requires friendly, customer-focused individuals who can multitask and learn hotel software. Flexible hours including weekends may be needed; on-site position at our Lewisville location.

Qualifications

• No experience required; training provided.
• Must be friendly, approachable and customer-focused.
• Strong written and verbal communication skills.
• Comfortable using computers and basic hotel software.

Responsibilities

• Greet guests with a warm, friendly attitude at check-in and check-out.
• Process reservations, cancellations, and inquiries accurately and efficiently.
• Direct calls and assist guests with questions and needs.
• Maintain a clean, organized front desk area and assist team members.
• Collaborate with hotel staff to ensure a seamless guest experience.

Skills

Customer service

Communication

Multitasking

Computer skills

Job description

Join Our Team as a Front Desk Associate at LaQuinta Inn and Suites, Lewisville!

Are you someone who enjoys making people feel welcome and valued? Do you thrive in a dynamic environment where no two days are the same? If so, LaQuinta Inn and Suites in Lewisville is looking for you to join our team as a Front Desk Associate! This is your chance to be the friendly face and first point of contact for our guests, ensuring their stay is nothing short of exceptional.

What You'll Be Doing

As a Front Desk Associate, you'll play a key role in creating a positive guest experience. Your responsibilities will include:

• Greeting guests with a warm and friendly attitude upon arrival.
• Checking guests in and out efficiently while maintaining accuracy.
• Handling reservations, cancellations, and inquiries with professionalism.
• Assisting guests with any questions or needs to ensure their stay is comfortable.
• Managing phone calls and directing them to the appropriate departments.
• Maintaining a clean and organized front desk area.
• Collaborating with team members to deliver outstanding service.

What We’re Looking For

We’re searching for individuals who are:

• Friendly, approachable, and customer-focused.
• Excellent communicators with strong interpersonal skills.
• Organized and detail-oriented, with the ability to multitask.
• Comfortable using computers and learning new systems.
• Open to working flexible hours, including weekends and holidays, as needed.

No prior experience? No problem! We welcome candidates with a positive attitude and a willingness to learn.

Why Join LaQuinta Inn and Suites, Lewisville?

At LaQuinta Inn and Suites, we pride ourselves on creating a welcoming and inclusive environment for both our guests and team members. We value teamwork, respect, and a commitment to exceptional service. When you join us, you’ll become part of a supportive team that works together to make every guest feel at home.