Front Desk Manager — Customer Experience Leader

Blue Sky Hospitality Solutions; Town of Webster (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Blue Sky Hospitality Solutions is seeking a responsible Front Office Manager to lead the reception area in Town of Webster, New York. This role involves ensuring a welcoming environment for visitors and managing front desk activities. Candidates should possess strong customer service skills and have a dynamic professional attitude.

The position requires over 3 years of experience in a similar role, a high school diploma, and proficiency in office management practices. Strong communication and problem-solving skills are essential.

Qualifications

• 3+ years' experience as Front Desk or Reception Manager.
• Profound experience in customer service and office management.
• Good knowledge of MS Office, especially Excel and Word.

Responsibilities

• Control front desk tidiness and availability of stationery.
• Ensure timely and accurate customer service.
• Schedule shifts and supervise front-office personnel.

Skills

Customer service

Office management

Communication skills

Multitasking

Problem-solving

Education

High School diploma

Additional certification

Tools

MS Office

Office machines

Job description

Blue Sky Hospitality Solutions is seeking a responsible Front Office Manager to lead the reception area in Town of Webster, New York. This role involves ensuring a welcoming environment for visitors and managing front desk activities. Candidates should possess strong customer service skills and have a dynamic professional attitude.

The position requires over 3 years of experience in a similar role, a high school diploma, and proficiency in office management practices. Strong communication and problem-solving skills are essential.