Front Desk Manager at Wellness Center

Red Moon Wellness; Clyde Park (MT); Sur place; USD 34 000 - 37 000; Plein temps

Avantages offerts par ce poste

401K retirement

PTO & sick leave

free & discounted massage therapy

discounts on herbs/vitamins

access to wellness library

class auditing access

clinical roundtables for practitioners

Résumé du poste

Red Moon Wellness Center in Park Slope, Brooklyn seeks a full-time Front Desk Manager to lead daily operations of the front desk and booking system. This role requires strong organization, reliable communication, and a collaborative spirit to support a busy team of wellness practitioners.

Hours are 8:30 am–2:30 pm and 2:30–8:30 pm with some weekend coverage; compensation starts at $25–$27 per hour, with training at $23–$24/hr for the first two months.

Responsabilités

• Booking appointments & managing the appointment schedule
• Checking clients in & out, screening clients
• Handling emails and phone calls
• Keeping the studio stocked and tidy
• Blending oils and topical herbal products
• HR tasks including assisting with hiring, onboarding and training new staff
• Payroll & bookkeeping
• Managing staff schedules
• Cooperating with leadership team and co-managers to ensure smooth daily operations

Description du poste

Join a community of wellness and bodywork experts in our gorgeous studio in the heart of Park Slope, Brooklyn. Red Moon is a unique wellness center offering therapeutic massage (specializing pregnancy and integrative modalities for chronic tension & pain), clinical herbal medicine & nutritional counseling, acupuncture, and childbirth education and support. Founder + Director Lena DeGloma is an expert practitioner and educator in perinatal health and wellness, massage therapy, and has a Master of Science in clinical herbal medicine. Red Moon is a close-knit practice of around 30+ practitioners on staff, supporting all types of Brooklyn families and busy professionals for over 15 years.

Seeking full-time (30-40 hrs/week) Manager at front desk.

This is a dynamic position that requires a high level of organization, self-direction, time-management skills, ability to multitask, meticulous attention to detail, reliability & punctuality, an enthusiastic attitude, excellent communication, and strong ability to cooperate with team members.

This is a great opportunity for someone interested in massage & bodywork, reproductive health and wellness, herbalism, supporting families and babies, those who thrive in client-facing healthcare and/or hospitality environments, or someone who wants to learn the ins and outs of running a successful clinical wellness practice and grow with the practice.

Our ideal candidate has a flexible schedule outside their work hours with us in order to be able to occasionally swap shifts with other front desk staff or occasionally cover shifts last minute if another staff person is sick (for everyone's safety, we have a strict policy against coming in with any symptoms of illness).

Responsibilities

• Booking appointments & managing the appointment schedule
• Checking clients in & out, screening clients
• Handling emails and phone calls
• Keeping the studio stocked and tidy (including cleaning tasks, plant care, etc.)
• Blending oils and topical herbal products
• HR tasks including assisting with hiring, onboarding and training new staff
• Payroll & bookkeeping
• Managing staff schedules
• Cooperating with leadership team and co-managers to ensure smooth daily operations

Hours

Shifts are 8:30 am - 2:30 pm and 2:30 - 8:30 pm. We are open 7 days per week and ideal candidates will have a flexible schedule to cover shifts. Manager will include some WFH hours beyond regularly scheduled shifts; at least some weekend shift work is a must.

Compensation

Starting $25 - $27 (front desk manager); first two months while training as front desk associate prior to starting manager role $23-24/hr

Benefits

• 401K retirement with matching; PTO & sick leave; free & discounted massage therapy; access to professional discounts/wholesale on herbs, vitamins and supplements; access to large wellness reference library; free auditing of Lena's classes on herbal medicine, childbirth, and more; access to clinical roundtables for sharing and learning with other practitioners.

Location

Red Moon Wellness Center, 405 5th Ave, Park Slope, Brooklyn, NY 11215