Front Desk Associate - LoHi

Symmetry360; Denver (CO); On-site; USD 42,000 - 56,000; Part time

Benefits offered by this job

Insurance: Medical/Vision/Dental/AFLAC

Paid time off

Free monthly massage

Free infrared sauna visits

Sales commissions

Leadership development

Total compensation package

Job summary

Symmetry360 in Denver is seeking a part-time Client Concierge with a customer-first mindset to drive sales and deliver outstanding experiences. You will manage client flow, perform sales activities, and support location leadership to hit revenue and service goals.

The role requires weekend/evening availability, strong communication, reliability, and a proactive approach to problem-solving. You will contribute to a polished spa ambiance and participate in ongoing training and leadership

Qualifications

• Exceptional customer service skills.
• Impeccable attention to detail.
• Professional demeanor and appearance.
• Sales expert with a passion for helping people feel their best.
• Multi-Tasker with ability to prioritize and problem solve - must be calm under fire.
• Ability to anticipate client needs and create "WOW factor" customer service moments.
• Reliable, friendly, punctual, flexible, and adaptable.
• Self-driven with a take-charge attitude.
• Excellent computer and phone skills required- Microsoft Office, Google Suite products included.
• Must be a team player and enjoy working with others.
• Must work hard and be coach-able.
• Possess a healthy mindset with desire to grow and learn.
• Ability to work flexible days/nights including a minimum of one weekend per month.

Responsibilities

• Create exceptional client experiences through impeccable service.
• Execute internal sales and marketing initiatives.
• Work with Location Director & Assistant Location Director to meet location sales, staff and client related goals.
• Master the client schedule- demonstrating initiative in maximizing daily utilization.
• Ensure all cash management is accurate, and sensitive information is handled properly.
• Responsible for opening and/or closing the studio.
• Exceptional multi-tasking and the ability to remain calm in a variety of situations.
• Manage & maintain an immaculate overall spa appearance and ambiance- this includes interior and exterior spaces and an eye for aesthetics.
• Train new team members for the Client Concierge role.

Skills

Customer service

Attention to detail

Professionalism

Sales

Multitasking

Client needs

Reliability

Self-motivation

Tech skills

Team player

Coachable

Growth mindset

Availability

Tools

Microsoft Office

Google Workspace

Job description

We are a local, women and Massage Therapist owned Massage Studio with 4 locations in the Denver-metro area looking for a customer service, sales, and administrative expert to join our growing company!

This dynamic, high-impact role offers growth opportunity, great benefits and a positive atmosphere that promotes healthy living and encourages self-care! Our ideal candidate is a client-centered, sales-focused professional
who is an administrative rock star thatwill be managing the flow of clients, conducting sales and creating an exceptional client experience.

This position is part-time and requires weekend and evening availability.

Compensation and Benefits:

• $41,600 + Annual Base Pay (paid hourly) plus location sales bonuses and commissions
• $2,706.16 Medical / Vision / Dental / AFLAC insurance
• $865-$3460 Paid Time Off (1st year – 7th year)
• $1,500 1 Free massage service every month. Additional discounted services available
• $2,340-$7,020 Free Infrared Sauna services (1x/week - 3x/week)
• $$$ Sales commission- Retail, packages, memberships
• $$$ Leadership development and ongoing training
• $49,011-$56,286 + = Total compensation PLUS sales bonus and commissions

Qualifications:

• Exceptional customer service skills
• Impeccable attention to detail
• Professional demeanor and appearance
• Sales expert with a passion for helping people feel their best
• Multi-Tasker with ability to prioritize and problem solve - must be calm under fire
• Ability to anticipate client needs and create "WOW factor" customer service moments
• Reliable, friendly, punctual, flexible, and adaptable
• Self-driven with a take-charge attitude
• Excellent computer and phone skills required- Microsoft Office, Google Suite products included
• Must be a team player and enjoy working with others
• Must work hard and be coach-able
• Possess a healthy mindset with desire to grow and learn
• Ability to work flexible days/nights including a minimum of one weekend per month

Job duties include but are not limited to:

• Create exceptional client experiences through impeccable service
• Execute internal sales and marketing initiatives
• Work with Location Director & Assistant Location Director to meet location sales, staff and client related goals
• Master of the client schedule- demonstrating initiative in maximizing daily utilization
• Ensure all cash management is accurate, and sensitive information is handled properly
• Responsible for opening and/or closing the studio
• Exceptional multi-tasking and the ability to remain calm in a variety of situations
• Manage & maintain an immaculate overall spa appearance and ambiance- this includes interior and exterior spaces and an eye for aesthetics
• Train new team members for the Client Concierge role