Clinic Manager (Massage & Acupuncture)

Dreamclinic Massage; Seattle (WA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Insurance (Kaiser)

Dental and Vision

Wellness Credit monthly

50% Off all services

Leadership training

Job summary

Dreamclinic Massage is seeking a Clinic Manager for the Roosevelt location in Seattle. You will lead a team of massage therapists and customer service staff, ensuring an exceptional client experience and smooth daily operations.

The role requires proven management experience in wellness, strong people skills, and the ability to coach staff, manage schedules, and monitor performance. Compensation DOE with annual bonus eligibility; health, dental, and wellness perks provided.

Qualifications

• Must have prior management experience in wellness or service industry.
• Strong focus on client experience and staff development.
• Able to manage daily ops, scheduling, and facilities.

Responsibilities

• Lead massage therapists and customer service team to deliver outstanding client experiences.
• Oversee daily clinic operations, scheduling, inventory, and cleanliness.
• Foster a positive culture, provide coaching, and conduct performance reviews.
• Manage Profit & Loss and financial health of the Roosevelt clinic.

Skills

Leadership

Team management

Employee mentorship

Organizational skills

Problem solving

Tech literacy

Job description

Dreamclinic Massage: Clinic Manager - Roosevelt

Are you a natural leader who loves to inspire others to succeed and grow? Do you want to be part of a community committed to helping people feel their best? If the answer is "yes," we want you on our team today.

Dreamclinic is a leader in the health and wellness industry with an established reputation for excellence in massage therapy and acupuncture. Based in Seattle with three clinic locations, we also provide wellness services in the Workplace for small businesses and Fortune 500 companies alike. Our mission is to create a healthier, happier planet and we believe that to take care of others we must first take care of ourselves.

As the Manager at our Roosevelt location, you will play a critical role in the business. You will lead a team of talented massage therapists and customer service professionals and will ensure an ongoing amazing experience for our clients by managing the daily operations of the location, maintaining a clean and welcoming facility, and building strong positive relationships with all team members.

Key responsibilities of the position:

Dreamclinic has a strong and clear mission of enhancing people’s lives by promoting a natural approach to health. This applies to our team and to our clients. We are fanatically focused on client experience. As the leader, you will be bringing everyone together to work cohesively toward this mission.

Daily responsibilities include:

• Support and maintain an inspired team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly so that team members succeed and grow.
• Run an excellent operation where details are taken care of - from ensuring supplies areon hand, the schedule is staffed, to maintaining clean and welcoming client and therapistareas.
• Reinforce a positive, engaged culture where employees feel valued, performance andteamwork is recognized, issues are resolved quickly, and everyone feels connected to thevision.
• Tend to the fiscal health of the business by understanding and managing the Profit & Loss for your clinic.

What It Takes To Succeed:

A team is only as strong as its leader, so we're looking for people who have what it takes to bringout the best in everyone. Those who shine in this role will demonstrate the following attributes:

• Have a strong empathy for Client Experience.
• Have a prior background in management and the wellness industry.
• Born leaders who can motivate, coach, influence, and inspire, and able to have tough conversations.
• Highly organized with ability to set goals, prioritize work, and delegate effectively.
• Problem solvers who can think creatively and be resourceful
• Technologically literate, eager to embrace the software we use on a daily basis

Here’s What's In It For You:

The rewards of this job go beyond the difference you'll make in the lives of our clients.

• Compensation DOE starting at Seventy Thousand Annual plus eligibility for annual bonus (based on clinic performance)
• Company Sponsored Health Insurance Plan (Kaiser)
• Employee-paid Dental and Vision
• Monthly 60-minute Wellness Credit for Massage or Acupuncture
• Ongoing 50% Off all services, effective immediately
• Leadership training and development to help you grow as a manager and lead your team
• A dynamic environment where you are invited to work collaboratively and develop professionally