Front Desk - Lima Road Dentistry

Dental-Associates-Group; Fort Wayne (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Professional development

Team-oriented culture

Job summary

Lima Road Dentistry in Fort Wayne, Indiana, is seeking a Front Desk Administrator to be the welcoming face and voice of the practice.

Responsibilities include greeting patients, scheduling, handling calls, maintaining records, processing charges, and assisting with insurance verification, all while upholding HIPAA standards in a fast-paced setting.

Qualifications

• Minimum 1 year administrative experience in a dental clinic.
• Familiarity with dental terminology and dental insurance verification.
• Proficiency in computer systems and dental practice management software.
• Excellent verbal and written communication and interpersonal skills.
• Strong organizational and multitasking abilities in a fast-paced clinical setting.
• High attention to detail and commitment to patient confidentiality.

Responsibilities

• Greet patients warmly upon arrival and deliver an exceptional first impression.
• Schedule appointments and optimize the daily patient calendar for maximum efficiency.
• Answer incoming calls, respond to patient inquiries, and direct messages appropriately.
• Maintain and update digital patient records while ensuring HIPAA compliance.
• Process patient copays, account balances, and daily billing transactions accurately.
• Assist patients with insurance verification, benefits breakdown, and claims processing.
• Keep the reception area clean, presentable, and well-stocked with administrative supplies.
• Collaborate closely with clinical and administrative staff to ensure smooth patient flow and office operations.

Skills

Communication

Organization

Multitasking

HIPAA compliance

Tools

Practice management software

Job description

About the Job:

Are you a friendly, organized, and detail-oriented individual looking for a rewarding position in a dynamic healthcare environment? Lima Road Dentistry in Fort Wayne, Indiana, is looking for a dedicated Front Desk Administrator to be the welcoming face and voice of our practice.

Key Responsibilities:

• Greet patients warmly upon arrival and deliver an exceptional first impression.
• Schedule appointments and optimize the daily patient calendar for maximum efficiency.
• Answer incoming calls, respond to patient inquiries, and direct messages appropriately.
• Maintain and update digital patient records while ensuring HIPAA compliance.
• Process patient copays, account balances, and daily billing transactions accurately.
• Assist patients with insurance verification, benefits breakdown, and claims processing.
• Keep the reception area clean, presentable, and well-stocked with administrative supplies.
• Collaborate closely with clinical and administrative staff to ensure smooth patient flow and office operations.

Requirements:

• Experience: Minimum of 1 year of administrative experience in a dental clinic setting preferred, but we are happy to train the right candidate.
• Knowledge: Familiarity with dental terminology and dental insurance verification processes.
• Technical Skills: Proficiency in computer systems and dental practice management software.
• Communication: Excellent verbal and written communication and interpersonal skills.
• Organization: Strong organizational and multitasking abilities in a fast-paced clinical setting.
• Professionalism: High attention to detail and a strict commitment to maintaining patient confidentiality.

Why Join Us?:

• Competitive pay based on experience.
• Comprehensive health benefits package.
• Professional development and continuing education opportunities.
• A supportive, team-oriented work culture in the heart of Fort Wayne.