Front Desk Lead: Security, Scheduling & Training

FirstService Residential; Miami (FL); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Comprehensive benefits including medical, dental, and vision

401k with company match

Paid holidays and time off

Job summary

A property management company in Miami is seeking a Front Desk Supervisor to oversee all front desk staff and ensure excellent customer service. The role includes scheduling employees, maintaining activity logs, monitoring security systems, and responding to emergencies. The ideal candidate has a high school diploma, relevant business experience, and strong communication skills. This full-time position offers competitive compensation and comprehensive benefits including medical, dental, and a 401k plan.

Qualifications

• 2-3 years of business experience preferred.
• Command of information system hardware/software is preferred.
• Ability to respond to emergencies and callouts in a timely manner.

Responsibilities

• Oversees and schedules Front Desk staff.
• Maintains schedules and timesheets/cards for payroll.
• Greets and directs residents, guests, and invitees.

Skills

Strong customer service

Effective written and verbal communication

Interpersonal skills

Detail-oriented

Ability to multitask

Education

High school diploma or equivalency

College level courses in business or hospitality

Job description

A property management company in Miami is seeking a Front Desk Supervisor to oversee all front desk staff and ensure excellent customer service. The role includes scheduling employees, maintaining activity logs, monitoring security systems, and responding to emergencies. The ideal candidate has a high school diploma, relevant business experience, and strong communication skills. This full-time position offers competitive compensation and comprehensive benefits including medical, dental, and a 401k plan.