Front Desk & Guest Services Lead (24/7)

FirstService Residential; Fort Lauderdale (FL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical plans

Dental and vision benefits

Paid holidays

401(k) with company match

Job summary

A property management company in Fort Lauderdale is seeking a Front Desk Area Specialist. This entry-level position involves multitasking, strong customer service, and effective communication skills. Responsibilities include emergency response, assisting with shift coverage, and maintaining safety procedures. The ideal candidate should hold a high school diploma, have supervisory experience, and be proficient in Microsoft Office. Comprehensive benefits are offered, and the role requires adaptability to various work hours.

Qualifications

• High school diploma or equivalency required.
• Bachelor’s degree from a four-year college or university in Hospitality Management preferred.
• Two to three years of supervisory experience preferred.
• Proficiency and working knowledge of Microsoft Office applications preferred.
• Effective written and verbal communication skills required.

Responsibilities

• Assist with coverage for vacation and sick time.
• Maintain and treat work areas neatly and safely.
• Respond to emergency situations in a timely manner.
• Report all complaints/issues to the Director of Operations.
• On-call 24/7 for emergencies.

Skills

Leadership

Communication

Time Management

Customer Service

Multilingual Fluency

Education

High school diploma or equivalency

Bachelor’s degree in Hospitality Management

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

A property management company in Fort Lauderdale is seeking a Front Desk Area Specialist. This entry-level position involves multitasking, strong customer service, and effective communication skills. Responsibilities include emergency response, assisting with shift coverage, and maintaining safety procedures. The ideal candidate should hold a high school diploma, have supervisory experience, and be proficient in Microsoft Office. Comprehensive benefits are offered, and the role requires adaptability to various work hours.