Front Desk Lead - Resident Experience & Scheduling

StoryPoint Group; Blaine (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Daily pay

Medical insurance

Dental insurance

Vision insurance

401k

Generous PTO

Job summary

StoryPoint Blaine in Blaine, MN is seeking a Lead Receptionist who will greet residents and guests, answer calls, check in residents, and coordinate with the Leasing Team to ensure smooth daily operations.

The position offers competitive pay at $18.80 per hour, a daytime schedule, and benefits including medical, dental, vision, a 401(k), and generous PTO, with opportunities for growth and advancement within an innovative team.

Qualifications

• High School diploma or equivalent; 1–3 years of related experience or training.
• Excellent Microsoft Office skills.

Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department.
• Daily resident check in.
• Answer routine telephone inquiries.
• Greet all residents and guests in a courteous and professional manner.
• Provide a 1440 experience to our senior residents!
• Distribute applications to prospective employees.
• Assist in the hiring of new staff.
• Assist in scheduling and training employees.
• Refer all prospective residents and families to the Leasing Team.
• Sort and deliver all mail, internal messages, and packages to residents and staff.
• Knowledge of resident apartments, in-house facilities, and local information.
• Reserve the private dining area for residents and guests.
• Collect work orders and information for the maintenance director.
• Know emergency call system and emergency procedures (fire, medical, and police).
• Perform all accountabilities in a timely and efficient manner following company policies and procedure.
• Work independently in a professional atmosphere.
• Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
• Assist with accounting duties as assigned by Property Administrator.
• Dress in a professional manner and wear name tag.

Skills

Microsoft Office skills

Education

High School diploma

Job description

StoryPoint Blaine in Blaine, MN is seeking a Lead Receptionist who will greet residents and guests, answer calls, check in residents, and coordinate with the Leasing Team to ensure smooth daily operations.

The position offers competitive pay at $18.80 per hour, a daytime schedule, and benefits including medical, dental, vision, a 401(k), and generous PTO, with opportunities for growth and advancement within an innovative team.