Lead Receptionist — Resident Experience & Operations

StoryPoint Group; Portage (IL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k)

Job summary

StoryPoint Portage is seeking a Lead Receptionist to provide exceptional service to residents and guests at our Portage, MI community. You will manage front-desk duties, coordinate with the Leasing Team, and support staff with scheduling and administrative tasks in a fast-paced environment.

The role requires a friendly, professional demeanor, strong Microsoft Office skills, and a commitment to resident satisfaction.

Qualifications

• High School diploma or equivalent with 1–3 years related experience.
• Excellent Microsoft Office skills.

Responsibilities

• Answer all telephone calls and properly transfer to the appropriate department.
• Daily resident check in.
• Greet residents and guests in a courteous and professional manner.
• Assist in scheduling and training employees.
• Refer residents and families to Leasing Team.

Skills

Microsoft Office

Education

High School diploma or equivalent

Job description

StoryPoint Portage is seeking a Lead Receptionist to provide exceptional service to residents and guests at our Portage, MI community. You will manage front-desk duties, coordinate with the Leasing Team, and support staff with scheduling and administrative tasks in a fast-paced environment.

The role requires a friendly, professional demeanor, strong Microsoft Office skills, and a commitment to resident satisfaction.