Front Desk Lead & Patient Services Administrator

Altusemergency; Tyler (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Altusemergency in Tyler, Texas is looking for a Front Desk / Administrative Assistant to oversee front desk operations. You will ensure efficient patient registration and provide superior customer service while enhancing patient experiences at the facility.

The ideal candidate will handle a variety of responsibilities, including patient interaction, administrative tasks, and compliance with health regulations. Prior experience in a healthcare setting is preferred but not mandatory.

Qualifications

• 1-3 years office experience in a health care setting preferred.
• Previous customer service experience preferred.
• Must be able to effectively communicate with customers both in person and over the telephone.
• Must have understanding of basic medical terminology.

Responsibilities

• Oversee front desk operations and ensure efficient patient registration.
• Support and guide front desk staff to ensure smooth workflow.
• Maintain compliance with HIPAA, OSHA, and facility policies.

Skills

Customer Service

Communication

Organization

Basic Computer Skills

Education

High school diploma or equivalent

Job description

Altusemergency in Tyler, Texas is looking for a Front Desk / Administrative Assistant to oversee front desk operations. You will ensure efficient patient registration and provide superior customer service while enhancing patient experiences at the facility.

The ideal candidate will handle a variety of responsibilities, including patient interaction, administrative tasks, and compliance with health regulations. Prior experience in a healthcare setting is preferred but not mandatory.