Front Desk Lead: Patient Care in Fast-Paced Med Office

OrthoAtlanta, LLC; United States; Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Front-desk leadership

Fast-paced medical office setting

Patient-centered teamwork

Résumé du poste

OrthoAtlanta, LLC in Covington, GA is seeking a friendly front desk coordinator to welcome patients, handle check-in/out, and answer questions about appointments, insurance, and procedures.

This full-time, on-site position offers an hourly rate with benefits in a fast-paced medical office. Ideal candidates have 2+ years in a medical setting, organize patient flow, and maintain a patient-focused demeanor.

Qualifications

• High School Diploma or equivalent.
• 2+ years of experience in a medical office or clinical setting preferred.
• Familiarity with medical terminology and EMR systems (Epic a plus).
• Strong customer service skills and a professional, patient-focused demeanor.
• Excellent organizational, multitasking, and time-management abilities.
• Strong verbal and written communication skills.
• High attention to detail and discretion with patient information.

Responsabilités

• Greet patients, check them in/out, and answer questions about appointments, insurance, or procedures.
• Collect co-pays, prepayments, and balances while explaining financial policies.
• Schedule new and follow-up appointments and manage patient communication.
• Input and update patient demographics, insurance, and visit details in the EMR.
• Open/close front office, keep waiting area organized, and manage EMR buckets.

Connaissances

Customer service

Communication

Multitasking

Organizational skills

Attention to detail

Formation

High School Diploma or equivalent

Outils

Epic EMR

Description du poste

OrthoAtlanta, LLC in Covington, GA is seeking a friendly front desk coordinator to welcome patients, handle check-in/out, and answer questions about appointments, insurance, and procedures.

This full-time, on-site position offers an hourly rate with benefits in a fast-paced medical office. Ideal candidates have 2+ years in a medical setting, organize patient flow, and maintain a patient-focused demeanor.