Front Desk Lead — Hospitality, Events & Club Ops

Padel39; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Court access

Racket rentals

Club facilities access

Employee discounts

Job summary

Padel39 is seeking a highly organized, service-oriented Full-Time Front Desk Lead to manage daily club operations and deliver exceptional member experiences. The role blends front desk duties with operational leadership, supporting staff, events, and ongoing programs, while promoting a welcoming and community-driven environment.

The ideal candidate thrives in hospitality, handles member inquiries with professionalism, and takes ownership of club standards and SOPs.

Qualifications

• Experience in front desk or hospitality roles.
• Strong guest service and communication skills.
• Ability to coordinate events and manage multiple tasks.

Responsibilities

• Serve as primary contact for members and guests, delivering a welcoming experience.
• Manage court bookings, memberships, and programming registrations; process payments.
• Assist with events, tournaments, and club activities; support opening/closing tasks.
• Maintain accurate member records and operational documentation; resolve issues.

Skills

Hospitality

Customer service

Event coordination

Team leadership

Education

High school diploma

Tools

Playtomic

Booking system

POS system

Job description

Padel39 is seeking a highly organized, service-oriented Full-Time Front Desk Lead to manage daily club operations and deliver exceptional member experiences. The role blends front desk duties with operational leadership, supporting staff, events, and ongoing programs, while promoting a welcoming and community-driven environment.

The ideal candidate thrives in hospitality, handles member inquiries with professionalism, and takes ownership of club standards and SOPs.