Guest Experience Associate
Mesa Padel Club
Get more replies from employers
Send a job-specific resume in minutes.
Benefits offered by this job
Job summary
Qualifications
- Some experience or strong interest in sports, fitness, or hospitality.
- Self-starter who takes initiative and looks for ways to improve.
- Willing to work early mornings, evenings, and weekends as needed.
Responsibilities
- Greet and check in members and guests with a friendly attitude.
- Manage bookings and transactions through court management system.
- Actively promote memberships, events, and merchandise.
- Engage with members to build a sense of community.
- Support social events, open plays, and tournaments with onsite coordination.
- Maintain a clean, stocked, and welcoming clubhouse and retail area.
- Engage with members to build community and belonging.
Skills
Education
Tools
Job description
Mesa Padel Club is a new community-first racquet sports destination in the heart of downtown Mesa. We are creating a vibrant, inclusive space where padel is more than a sport; it is a way to connect, move, and belong. Our club blends high-quality facilities, thoughtful programming, and a welcoming atmosphere to offer players of all levels an exceptional on- and off-court experience.
As the first face people see when they walk through our doors, the Front Desk & Guest Experience Associate plays a vital role in setting the tone for our members and guests. With a warm smile and upbeat energy, you'll make everyone feel at home while helping them book courts, learn about our offerings, and get involved with the community. You’ll also play a key role in selling memberships, events, and merchandise—growing the club alongside the rest of our team.
This is more than a front desk job—it’s a launchpad. Whether your passion is community building, marketing, coaching, or operations, we offer a path to grow into roles like Assistant General Manager, Marketing Associate or Assistant Coach.
- Greet and check in members and guests with a friendly, helpful attitude
- Manage bookings and transactions through our court management system
- Provide club information and guide guests through our services and events
- Actively promote memberships, events, and merchandise
- Support social events, open plays, and tournaments with onsite coordination
- Maintain a clean, stocked, and welcoming clubhouse and retail area
- Engage with members to build a sense of community and belonging
- Handle basic inquiries about padel and club operations
- Maintain a visible presence in the club, engaging with members and guests.
- Outgoing, approachable, and service-minded
- Comfortable speaking to groups and individuals in a friendly, persuasive way
- Some experience or strong interest in sports, fitness, or hospitality
- A self-starter who takes initiative and looks for ways to improve
- Tech-savvy enough to navigate booking, POS, and communication systems
- Willing to early morning and/or evenings and weekends as needed
- Bilingual (Spanish/English) is a plus
- Competitive compensation
- Growth opportunities
- Flexible hours and a supportive, community-driven environment.
- Access to premium facilities and equipment.
- The opportunity to help shape a flagship padel destination in the Phoenix metro area.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
