Front Desk Lead - Guest Services & Scheduling

Target Hospitality; Winters (TX); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Free housing on rotation

Meals on rotation

Health coverage

Flexible spending (HSA/FSA)

Employee assistance program

Pet insurance

401(k) retirement savings with company

Easy enrollment in benefits

Competitive pay

Job summary

Target Hospitality is seeking a Front Desk II to support guest services and assist the front desk supervisor. The role focuses on check-ins, payments, data entry, and daily reporting in a hospitality environment.

You will greet guests, manage communications, and help maintain safety and service standards across shifts, with rotation of 6 weeks on/2 weeks off or as directed by management.

Qualifications

• 2+ years administrative experience, preferably in a remote camp or hotel/hospitality setting.
• Excellent written and spoken English communication skills.
• Proficient with Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to work effectively in a team and with minimal supervision.
• Must be able to pass a background check and urinalysis.
• Must provide own transportation to and from the facility.

Responsibilities

• Maintain safety culture by following SOPs, JSAs, and Target Hospitality policies.
• Assist the supervisor in planning and directing front desk schedules and tasks.
• Greet guests and employees professionally; check in arrivals in designated systems.
• Process payments, handle registrations, data entry, and generate reports.
• Prepare reports and correspondence for management; respond to calls and emails.
• Provide world-class customer service and assist with safety meetings and procedures.
• Perform additional duties as assigned by supervisor or manager.

Job description

Target Hospitality is seeking a Front Desk II to support guest services and assist the front desk supervisor. The role focuses on check-ins, payments, data entry, and daily reporting in a hospitality environment.

You will greet guests, manage communications, and help maintain safety and service standards across shifts, with rotation of 6 weeks on/2 weeks off or as directed by management.