Front Desk Lead

AvaHR; Chino Hills (CA); On-site; USD 30,000 - 36,000; Part time

Job summary

PamperMe Nail Lounge in Chino Hills, CA is seeking a friendly Front Desk Lead to support guest experience and salon operations on a part-time basis. You will manage check-in/out, scheduling, payments, and daily front desk tasks.

The role emphasizes excellent customer service, clear communication, and the ability to juggle multiple guests while maintaining a welcoming atmosphere. Prior lead experience is a plus.

Qualifications

• Experience in customer service or front desk roles.
• Strong communication and organizational skills.
• Ability to use scheduling and POS systems.
• Lead or supervisory experience preferred.

Responsibilities

• Welcome guests, manage check-in and check-out, and answer phone and appointment inquiries.
• Coordinate bookings and appointment flow while keeping guests and technicians informed.
• Process payments accurately and assist guests with service and retail questions.
• Support opening and closing procedures and keep the front desk organized.
• Serve as onsite point person for team communication and escalations to ownership when needed.
• Help maintain a welcoming, clean, and professional salon environment.

Skills

Customer service

Front desk experience

Hospitality

Retail

Salon experience

Communication

Organization

POS systems

Lead experience

Tools

Appointment scheduling software

Point-of-sale systems

Job description

Front Desk Lead | PamperMe Nail Lounge

Salermo HR Services is recruiting on behalf of PamperMe Nail Lounge in Chino Hills, California. We are looking for a friendly, organized working lead to support the front desk, guest experience, and daily salon operations.

Location: 3580 Grand Ave, Unit CE, Chino Hills, CA 91709
Schedule: Part-time; specific shifts discussed during the interview
Pay: $22–$26 per hour, based on relevant experience and qualifications

What you will do

• Welcome guests, manage check-in and check-out, and answer phone and appointment inquiries.
• Coordinate bookings and appointment flow while keeping guests and technicians informed.
• Process payments accurately and help guests with service and retail questions.
• Support opening and closing procedures and keep the front desk organized.
• Serve as an onsite point person for team communication and routine guest concerns, escalating matters to ownership when needed.
• Help maintain a welcoming, clean, and professional salon environment.

What we are looking for

• Customer service, front desk, hospitality, retail, or salon experience.
• Strong communication, organization, and follow-through.
• Comfort using appointment scheduling and point-of-sale systems.
• Ability to stay composed while coordinating several guests and appointments.
• Prior lead or supervisory experience is preferred.

Please apply with your resume and availability. Applications are coordinated by Salermo HR Services and forwarded to salon ownership for screening and interviews.

PamperMe Nail Lounge is an equal opportunity employer.