Front Desk Coordinator

San Francisco Institute of Esthetics and Cosmetology; San Francisco (CA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Positive working environment

Training and career path

Clean, non-toxic environment

Job summary

A stylish nail salon in the heart of San Francisco is seeking a Front Desk Coordinator. The ideal candidate will have proven customer service skills and experience as a receptionist. Responsibilities include greeting guests, scheduling treatments, and maintaining an organized front desk. This role offers a positive working environment with training opportunities and competitive pay, including tips.

Qualifications

• Proven experience as an outstanding receptionist.
• Exceptional customer service skills.
• Ability to manage time and organize tasks effectively.

Responsibilities

• Greet and check guests in and out.
• Maximize scheduling for time efficiency.
• Handle light bookkeeping/record keeping.

Skills

Customer service skills

Time-management

Organizational skills

Phone etiquette

Tools

Salon/spa management software

Job description

We are a brand new, non-toxic nail salon located in the heart of San Francisco’s Mid-Market neighborhood in search of a stylish, friendly and professional individual with proven customer service skills. As our Front Desk Coordinator, you will be responsible for creating and maintaining a welcoming atmosphere and a unique client experience.

Job Responsibilities

• Greet and check guests in and out
• Offer guests complimentary beverage
• Recommend and schedule treatments/services
• Maximize scheduling for time efficiency and profitability
• Answer phones, return calls and respond to emails
• Learn about our product lines and upsell when appropriate
• Provide assistance and support to owners and technicians
• Take pictures and post to salon social media platforms
• Handle light bookkeeping/record keeping (balance cash drawer, create and process change orders, etc.)
• Assist in booking and operations of private events

Qualifications

• Proven experience as an outstanding receptionist
• Knowledge of salon/spa management software
• Exceptional customer service skills and excellent phone etiquette
• Time-management and organizational skills

We offer a positive working environment, hourly wage + tips. We offer training, a career path, and a clean, non-toxic environment to grow in your career.

Job Types: Full-time, Part-time

Please email your resume and cover letter to [e-mail]