Salon Receptionist

Hairmates Salon Beverly; North Beverly (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hairmates Salon Beverly is seeking a friendly, polished Front Desk Receptionist to ensure a smooth, welcoming experience for every client. You will greet clients, answer phones, book appointments, and support stylists to keep the schedule on track.

The ideal candidate is detail-oriented, dependable, and enjoys delivering exceptional guest services. A high school diploma or equivalent and customer service experience are preferred, with a positive, proactive attitude expected daily.

Qualifications

• High school diploma or equivalent preferred.
• 1 year of customer service experience preferred.
• Polished, dependable, and personable with a professional demeanor.

Responsibilities

• Answering phones professionally and promptly.
• Booking, confirming, and adjusting appointments accurately.
• Greeting clients and making them feel welcome.
• Offering beverages and providing excellent hospitality.
• Keeping stylists informed when their clients arrive.
• Helping the salon stay organized and run on time.
• Managing multiple tasks calmly and efficiently.
• Maintaining a neat, polished, and organized front desk.
• Supporting the salon team wherever needed.

Skills

Customer service

Multitasking

Organizational skills

Phone etiquette

Greet clients

Education

High school diploma or equivalent

Job description

Front Desk Receptionist

Job Description

We are looking for a friendly, polished, and highly organized Front Desk Receptionist to help keep our busy salon running smoothly.

The ideal candidate is meticulous with scheduling, able to multitask, and comfortable managing a fast-paced front desk. You will greet clients, answer phones, book appointments accurately, offer refreshments, and provide a warm, hospitable experience from the moment each client arrives.

You will also help maintain the flow of the salon by knowing when clients have arrived, communicating with stylists, helping them stay on schedule, and assisting clients throughout their visit.

Responsibilities

• Answering phones professionally and promptly
• Booking, confirming, and adjusting appointments accurately
• Greeting clients and making them feel welcome
• Offering beverages and providing excellent hospitality
• Keeping stylists informed when their clients arrive
• Helping the salon stay organized and run on time
• Managing multiple tasks calmly and efficiently
• Maintaining a neat, polished, and organized front desk
• Supporting the salon team wherever needed

What Does the Ideal Candidate Look Like?

• Dependable, detail-oriented, personable, and confident
• Enjoys working with people and takes pride in creating an exceptional client experience
• High school diploma or equivalent (Preferred)
• 1 year of customer service experience (Preferred)