Front Desk & Internal Communications Specialist

Superior Electrical, Mechanical & Plumbing, Inc.; Rancho Cucamonga (CA); On-site; USD 35,000 - 52,000; Full time

Job summary

Superior Electrical, Mechanical & Plumbing, Inc. (SEMP) is seeking a professional Front Desk Receptionist to support our corporate office.

This role serves as the first point of contact for visitors and callers, handling greeting, screening, and directing inquiries while providing general administrative support. You will also contribute to internal communications by creating newsletters, announcements, graphics, and other materials, upholding brand standards and ensuring accurate, professional

Qualifications

• Previous receptionist, front desk, administrative, or customer service experience preferred.
• Professional verbal and written communication skills.
• Strong customer service and telephone etiquette.
• Proficiency with Microsoft Office, including Outlook, Word, and PowerPoint.
• Experience with Canva, Adobe Creative Suite, or similar graphic design software preferred.
• Experience creating newsletters, flyers, graphics, or other visual communication materials preferred.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality and exercise professional judgment.

Responsibilities

• Answer, screen, and direct incoming phone calls to the appropriate department or employee.
• Greet visitors, applicants, vendors, and employees in a professional and courteous manner.
• Receive, sort, distribute, and process incoming and outgoing mail, packages, and deliveries.
• Process scheduled applicants.
• Notify team member when applicants arrive for scheduled interviews.
• Provide general administrative and clerical support, including scanning, filing, copying, and data entry.
• Create and format internal company newsletters featuring employee, departmental, and company updates.
• Design internal flyers, announcements, informational materials, employee communications, and company event materials.
• Create and edit graphics and visual content for internal company use.
• Maintain consistency with established company branding and formatting standards.
• Proofread and review internal communications and design materials for accuracy and professional presentation.
• Maintain confidentiality when handling employee, applicant, and Company information.
• Perform additional responsibilities as assigned.

Skills

Front desk experience

MS Office (Outlook, Word, PowerPoint)

Graphic design tools

Communication skills

Organization & attention to detail

Tools

Microsoft Office

Canva

Adobe Creative Suite

Job description

Superior Electrical, Mechanical & Plumbing, Inc. (SEMP) is seeking a professional Front Desk Receptionist to support our corporate office.

This role serves as the first point of contact for visitors and callers, handling greeting, screening, and directing inquiries while providing general administrative support. You will also contribute to internal communications by creating newsletters, announcements, graphics, and other materials, upholding brand standards and ensuring accurate, professional