Front Desk Intermodal Coordinator

CAREERXCHANGE, Inc.; Miami (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Careerxchange is seeking a dependable Logistics Coordinator in Miami-Dade County, FL. This on-site role focuses on coordinating local and national cargo pickups, communicating with customers, drivers, and internal teams, and providing logistical support across operations.

The ideal candidate has strong customer service, detail orientation, and bilingual English/Spanish abilities. Proficiency with shipping documents, MS Office, and basic quotes is preferred to help drive efficient shipping and

Qualifications

• Experience in logistics, transportation or shipping preferred.
• Strong customer service and communication skills.
• Detail-oriented and highly organized.
• Experience with shipping documents and operational information.
• Proficient in Microsoft Office.

Responsibilities

• Coordinate and schedule local and national cargo pickups.
• Communicate with customers, drivers, and internal teams about shipments.
• Assist walk-in customers and respond to calls.
• Provide basic transportation quotes.
• Scan, upload, organize, and maintain shipping documents.
• Review shipping documents and cargo information for accuracy.
• Maintain information in internal systems for billing and service tracking.
• Coordinate with warehouse staff to verify documentation.
• Assist with front-desk and day-to-day logistics operations.
• Manage multiple priorities to meet deadlines.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Bilingual English/Spanish

Education

High school diploma

Tools

Microsoft Office

TMS (Transportation Management Systems)

Job description

Logistics CoordinatorLocation: Miami-Dade County, FL Job Type: Full-Time | On-Site Industry: Transportation & Logistics

About the Opportunity

A well-established company in the transportation and logistics industry is seeking a dependable and organized Logistics Coordinator to join its team. This position is ideal for someone who enjoys working in a fast-paced environment and has strong customer service, communication, and organizational skills. The role combines logistics coordination, shipping documentation, customer service, scheduling, and general operational support.

Key Responsibilities

• Coordinate and schedule local and national cargo pickups.
• Communicate with customers, drivers, and internal teams regarding shipments and scheduling.
• Assist walk-in customers and respond to incoming calls in a professional and helpful manner.
• Provide basic transportation and inland service quotes.
• Scan, upload, organize, and maintain shipping and operational documentation.
• Review shipping documents, cargo information, measurements, and related records for accuracy.
• Maintain accurate information within internal systems for billing and service tracking.
• Coordinate with warehouse personnel when documentation or cargo information needs to be verified.
• Assist with general front-desk and day-to-day logistics operations.
• Handle multiple priorities while maintaining accuracy and meeting deadlines.

Qualifications

• Previous experience in logistics, transportation, freight, shipping, warehousing, or a related environment preferred.
• Strong customer service and communication skills.
• Strong attention to detail and organizational skills.
• Comfortable working with shipping documents, emails, and operational information.
• Experience with transportation management systems (TMS) or freight documentation is a plus.
• Basic proficiency with Microsoft Office.
• Bilingual English/Spanish required.
• Ability to multitask and work effectively in a fast-paced environment.
• Professional and dependable demeanor.
• High school diploma or accredited certification required.

Why Join?

This is a great opportunity to join an established organization and gain additional experience across logistics, transportation, customer service, shipping coordination, and operations. Candidates with backgrounds in logistics coordination, freight, transportation, shipping/receiving, dispatch, or customer service within a logistics environment are encouraged to apply.