Front Desk & Insurance Support Specialist

Kelsey Shay - State Farm Agent; Yulee (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kelsey Shay - State Farm Agent in Yulee, Florida, is looking for a Receptionist to provide exceptional service to our customers. The role requires strong organizational skills and the ability to manage communications efficiently.

As a Receptionist, you will engage with customers both in person and on the phone, assist with scheduling, and support the team with varied administrative tasks. Ideal candidates will have experience in customer service and be eager to contribute positively to our team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Identify opportunities to offer insurance options.
• Provide excellent customer service.
• Support the team with administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Kelsey Shay - State Farm Agent in Yulee, Florida, is looking for a Receptionist to provide exceptional service to our customers. The role requires strong organizational skills and the ability to manage communications efficiently.

As a Receptionist, you will engage with customers both in person and on the phone, assist with scheduling, and support the team with varied administrative tasks. Ideal candidates will have experience in customer service and be eager to contribute positively to our team.