Receptionist - State Farm Agent Team Member

Kelsey Shay - State Farm Agent; Yulee (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kelsey Shay - State Farm Agent in Yulee, Florida, is looking for a Receptionist to provide exceptional service to our customers. The role requires strong organizational skills and the ability to manage communications efficiently.

As a Receptionist, you will engage with customers both in person and on the phone, assist with scheduling, and support the team with varied administrative tasks. Ideal candidates will have experience in customer service and be eager to contribute positively to our team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Identify opportunities to offer insurance options.
• Provide excellent customer service.
• Support the team with administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

Kelsey Shay - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.