Front Desk & Customer Care Specialist - Insurance

Kailey Dees - State Farm Agent; Vidalia (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Free food & snacks

Training & development

Job summary

Kailey Dees - State Farm Agent in Vidalia, GA is seeking a receptionist to support daily operations and deliver friendly, professional service to customers. The role focuses on greeting visitors, managing appointments, handling inquiries, and maintaining customer records while identifying opportunities to discuss insurance options.

The ideal candidate is organized, detail oriented, and eager to learn in the insurance industry, with strong communication and computer skills.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Interpersonal skills

Organization

Multitasking

Sales conversations

Basic computer skills

CRM familiarity

Tools

Microsoft Office

CRM systems

Job description

Kailey Dees - State Farm Agent in Vidalia, GA is seeking a receptionist to support daily operations and deliver friendly, professional service to customers. The role focuses on greeting visitors, managing appointments, handling inquiries, and maintaining customer records while identifying opportunities to discuss insurance options.

The ideal candidate is organized, detail oriented, and eager to learn in the insurance industry, with strong communication and computer skills.