Front Desk & Insurance Support Specialist

State Farm; Illinois; Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

State Farm Agent Team in St Charles, IL seeks a friendly Receptionist to support daily office operations, greet customers, and route inquiries. Ideal candidates are highly organized, detail-oriented, and comfortable discussing insurance options with customers to identify needs.

State Farm Agent offers benefits including health insurance, a Simple IRA, paid time off, and opportunities for advancement in a collaborative culture.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent Team in St Charles, IL seeks a friendly Receptionist to support daily office operations, greet customers, and route inquiries. Ideal candidates are highly organized, detail-oriented, and comfortable discussing insurance options with customers to identify needs.

State Farm Agent offers benefits including health insurance, a Simple IRA, paid time off, and opportunities for advancement in a collaborative culture.