Insurance Office Concierge & Admin Assistant

Ryan California; Hanover (York County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Ryan California - State Farm Agent is seeking a friendly and organized Receptionist to join our team in Hanover, PA. You will greet customers, manage calls, schedule appointments, and assist with client records while learning about insurance products.

This role offers hands-on training, opportunities for advancement within a supportive office, and a compensation package including 401(k), health insurance, paid time off, and performance-based bonuses.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to identify opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Experience in receptionist role

Customer service

Communication skills

Sales conversations

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Ryan California - State Farm Agent is seeking a friendly and organized Receptionist to join our team in Hanover, PA. You will greet customers, manage calls, schedule appointments, and assist with client records while learning about insurance products.

This role offers hands-on training, opportunities for advancement within a supportive office, and a compensation package including 401(k), health insurance, paid time off, and performance-based bonuses.