Receptionist - State Farm Agent Team Member

State Farm Agent; Eaton Rapids (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Job summary

State Farm Agent in Eaton Rapids, MI is seeking a Receptionist to provide exceptional customer service. This role involves managing the front desk, greeting visitors, answering calls, and assisting with payments. Candidates should have previous customer service experience and skills in communication and organization. The position offers a competitive salary ($35k-$45k per year), health insurance, bonuses based on performance, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role is required.
• Excellent communication and interpersonal skills needed.
• Must be organized and able to multitask.
• Comfortable engaging in sales conversations with clients.
• Basic computer skills required.

Responsibilities

• Greet customers warmly and direct them as needed.
• Manage appointment scheduling and communications.
• Assist in handling incoming inquiries.
• Engage with customers to discuss insurance options.
• Provide follow-up on customers' needs.
• Support team with various administrative tasks.

Skills

Communication skills

Organizational abilities

Multitasking

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Role Description

As a State Farm Agent Team Member - Receptionist, you will play a vital role in providing exceptional customer service to State Farm policyholders. You will manage the front desk, greet visitors, answer phone calls, assist with payments, and direct inquiries to the appropriate team members.

Benefits

• Bonus based on performance


• Company parties


• Competitive salary


• Health insurance


• Opportunity for advancement


• Paid time off

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers' needs.


• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.

Compensation

Compensation: $35,000.00 - $45,000.00 per year

Location: Eaton Rapids, MI

Services Offered

• Auto insurance


• Home insurance


• Life insurance


• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.