Front Desk & HR Admin: Onboarding, Benefits & Engagement

Bensonwood homes; Walpole (MA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

8 Paid Holidays

Paid Time Off

Voluntary Life Insurance

Voluntary Dental insurance

Voluntary Vision Insurance

Voluntary Short-term Disability

Profit Sharing

Job summary

Bensonwood is seeking an organized, people-focused Front Desk & HR Assistant to join our Human Resources team, blending front desk duties with HR tasks such as benefits administration, onboarding, HRIS updates, and employee engagement. This role emphasizes building relationships, accuracy, and timely communication in a fast-paced environment.

Reporting to the Director of Human Resources, you will welcome visitors, coordinate check-ins, support benefits and onboarding, maintain employee records

Qualifications

• High school diploma or equivalent.
• Two or more years of experience in administrative support, customer service, office administration, or Human Resources.
• Excellent organizational, communication, and customer service skills.
• Strong attention to detail and the ability to manage multiple priorities.
• Proficiency with Microsoft Office applications.
• Ability to maintain confidentiality and handle sensitive information with professionalism.

Responsibilities

• Welcome visitors, applicants, vendors, and associates with professionalism and exceptional customer service.
• Answer and direct incoming phone calls.
• Coordinate visitor check-in, tours, meetings, and deliveries.
• Manage incoming and outgoing mail and shipping.
• Maintain reception and common office areas.
• Provide general administrative support to the organization.
• Support employee benefits administration, including new hire enrollments and Open Enrollment.
• Complete onboarding documentation and ensure compliance.
• Maintain accurate employee records within the HRIS and personnel files.
• Assist with HR reporting, audits, and record management.
• Support employment verification requests and general HR administrative functions.
• Coordinate employee appreciation events, company celebrations, and recognition programs.
• Assist with onboarding experiences for new hires.
• Coordinate event logistics, vendors, catering, supplies, and scheduling.
• Support employee engagement initiatives to strengthen our culture.

Skills

Administrative support

Customer service

Office administration

Human Resources

Microsoft Office

Confidentiality

Education

High school diploma

Associate's degree (preferred)

Tools

Microsoft Office

Job description

Bensonwood is seeking an organized, people-focused Front Desk & HR Assistant to join our Human Resources team, blending front desk duties with HR tasks such as benefits administration, onboarding, HRIS updates, and employee engagement. This role emphasizes building relationships, accuracy, and timely communication in a fast-paced environment.

Reporting to the Director of Human Resources, you will welcome visitors, coordinate check-ins, support benefits and onboarding, maintain employee records