Front Desk & Human Resources Assistant

Bensonwood homes; Walpole (MA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

8 Paid Holidays

Paid Time Off

Voluntary Life Insurance

Voluntary Dental insurance

Voluntary Vision Insurance

Voluntary Short-term Disability

Profit Sharing

Job summary

Bensonwood is seeking an organized, people-focused Front Desk & HR Assistant to join our Human Resources team, blending front desk duties with HR tasks such as benefits administration, onboarding, HRIS updates, and employee engagement. This role emphasizes building relationships, accuracy, and timely communication in a fast-paced environment.

Reporting to the Director of Human Resources, you will welcome visitors, coordinate check-ins, support benefits and onboarding, maintain employee records

Qualifications

• High school diploma or equivalent.
• Two or more years of experience in administrative support, customer service, office administration, or Human Resources.
• Excellent organizational, communication, and customer service skills.
• Strong attention to detail and the ability to manage multiple priorities.
• Proficiency with Microsoft Office applications.
• Ability to maintain confidentiality and handle sensitive information with professionalism.

Responsibilities

• Welcome visitors, applicants, vendors, and associates with professionalism and exceptional customer service.
• Answer and direct incoming phone calls.
• Coordinate visitor check-in, tours, meetings, and deliveries.
• Manage incoming and outgoing mail and shipping.
• Maintain reception and common office areas.
• Provide general administrative support to the organization.
• Support employee benefits administration, including new hire enrollments and Open Enrollment.
• Complete onboarding documentation and ensure compliance.
• Maintain accurate employee records within the HRIS and personnel files.
• Assist with HR reporting, audits, and record management.
• Support employment verification requests and general HR administrative functions.
• Coordinate employee appreciation events, company celebrations, and recognition programs.
• Assist with onboarding experiences for new hires.
• Coordinate event logistics, vendors, catering, supplies, and scheduling.
• Support employee engagement initiatives to strengthen our culture.

Skills

Administrative support

Customer service

Office administration

Human Resources

Microsoft Office

Confidentiality

Education

High school diploma

Associate's degree (preferred)

Tools

Microsoft Office

Job description

Bensonwood is seeking an organized, people -focused, and detail-oriented Front Desk & Human Resources Assistant to join our Human Resources team. This position plays a vital role in creating an exceptional experience for our associates, applicants, visitors, and clients while supporting the day-to-day operations of Human Resources.

Reporting to the Director of Human Resources, this role combines front desk responsibilities with meaningful HR work, including benefits administration, onboarding, HR systems support, and employee engagement. If you enjoy building relationships, staying organized, and helping people, this is an excellent opportunity to grow your career in Human Resources.

What You'll Do

Front Desk & Office Support

Welcome visitors, applicants, vendors, and associates with professionalism and exceptional customer service.

Answer and direct incoming phone calls.

Coordinate visitor check-in, tours, meetings, and deliveries.

Manage incoming and outgoing mail and shipping.

Maintain reception and common office areas.

Provide general administrative support to the organization.

Human Resources Support

Support employee benefits administration, including new hire enrollments, qualifying life events, and Open Enrollment.

Serve as a resource for routine employee benefits questions.

Complete onboarding documentation, including E-Verify and I-9 compliance.

Maintain accurate employee records within the HRIS and personnel files.

Assist with HR reporting, audits, and record management.

Support employment verification requests and general HR administrative functions.

Employee Experience & Events

Coordinate employee appreciation events, company celebrations, and recognition programs.

Assist with onboarding experiences for new hires.

Coordinate event logistics , vendors, catering, supplies, and scheduling.

Support employee engagement initiatives that strengthen our culture.

What We're Looking For

Required Qualifications

High school diploma or equivalent.

Two or more years of experience in administrative support, customer service, office administration, or Human Resources.

Excellent organizational, communication, and customer service skills.

Strong attention to detail and the ability to manage multiple priorities.

Proficiency with Microsoft Office applications.

Ability to maintain confidentiality and handle sensitive information with professionalism.

Preferred Qualifications

Associate's degree in Human Resources , Business Administration, or a related field.

Experience with employee benefits administration.

Previous Human Resources or office administration experience.

Compensation and Benefits

Starting range $23-$25 hourly. All candidates should have legal work status in the United States. Bensonwood is an equal opportunity employer. Benefits include:

• Health Insurance
• 8 Paid Holidays
• Paid Time Off
• Voluntary Life Insurance
• Voluntary Dental insurance
• Voluntary Vision Insurance
• Voluntary Short-term Disability
• Profit Sharing

Why Join Bensonwood?

At Bensonwood, we believe our people are our greatest strength. This role offers the opportunity to make a meaningful impact on the associate experience while building a strong foundation in Human Resources. You'll work closely with the Director of Human Resources and gain experience in benefits administration, HR operations, employee engagement, and organizational support, with opportunities for continued professional growth.

Equal Opportunity Employer, including disabled and veterans.