Front Desk - Howell Dental Care Center

Dental Associates Group; Howell (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive health benefits package

Professional development opportunities

Supportive, team-oriented work culture

Job summary

Howell Dental Care Center in Howell, Michigan seeks a Front Desk Administrator to be the welcoming face of the practice. You will greet patients, schedule appointments, answer calls, verify insurance, and manage billing while ensuring HIPAA compliance.

This role emphasizes accurate record-keeping, patient service, and collaboration with clinical staff to maintain smooth daily operations in a busy dental office.

Qualifications

• 1 year of administrative experience in a dental clinic preferred; training provided.
• Familiarity with dental terminology and dental insurance verification.
• Proficiency in computer systems and dental practice management software.
• Excellent written and verbal communication and interpersonal skills.
• Strong organizational and multitasking abilities in a fast-paced clinical setting.

Responsibilities

• Greet patients warmly upon arrival and deliver an exceptional first impression.
• Schedule appointments and optimize the daily patient calendar for maximum efficiency.
• Answer incoming calls, respond to patient inquiries, and direct messages appropriately.
• Maintain and update digital patient records while ensuring HIPAA compliance.
• Process patient copays, account balances, and daily billing transactions accurately.
• Assist patients with insurance verification, benefits breakdown, and claims processing.
• Keep the reception area clean, presentable, and well-stocked with administrative supplies.
• Collaborate closely with clinical and administrative staff to ensure smooth patient flow and office operations.

Skills

Communication skills

Organization

Multitasking

Interpersonal skills

Tools

Dental practice management software

Job description

Are you a friendly, organized, and detail-oriented individual looking for a rewarding position in a dynamic healthcare environment? Howell Dental Care Center in Howell, Michigan, is looking for a dedicated Front Desk Administrator to be the welcoming face and voice of our practice.

Key Responsibilities

• Greet patients warmly upon arrival and deliver an exceptional first impression.
• Schedule appointments and optimize the daily patient calendar for maximum efficiency.
• Answer incoming calls, respond to patient inquiries, and direct messages appropriately.
• Maintain and update digital patient records while ensuring HIPAA compliance.
• Process patient copays, account balances, and daily billing transactions accurately.
• Assist patients with insurance verification, benefits breakdown, and claims processing.
• Keep the reception area clean, presentable, and well-stocked with administrative supplies.
• Collaborate closely with clinical and administrative staff to ensure smooth patient flow and office operations.

Requirements

• Experience: Minimum of 1 year of administrative experience in a dental clinic setting preferred, but we are happy to train the right candidate.
• Knowledge: Familiarity with dental terminology and dental insurance verification processes.
• Technical Skills: Proficiency in computer systems and dental practice management software.
• Communication: Excellent verbal and written communication and interpersonal skills.
• Organization: Strong organizational and multitasking abilities in a fast-paced clinical setting.
• Professionalism: High attention to detail and a strict commitment to maintaining patient confidentiality.

Why Join Us?

• Competitive pay based on experience.
• Comprehensive health benefits package.
• Professional development and continuing education opportunities.
• A supportive, team-oriented work culture in the heart of Howell.