Front Desk - Howell Dental Care Center

Dental Associates Group; Howell (MI); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Competitive pay based on experience

Comprehensive health benefits package

Professional development opportunities

Supportive, team-oriented work culture

Job summary

Howell Dental Care Center in Howell, Michigan, seeks a Front Desk Administrator to greet patients, manage the calendar, and handle inquiries with professionalism.

Responsibilities include updating patient records, processing copays and billing, and assisting with insurance verification while ensuring HIPAA compliance. A collaborative, fast-paced environment offers competitive pay and benefits.

Qualifications

• Minimum 1 year administrative experience in a dental clinic (training provided).
• Familiar with dental terminology and dental insurance verification.
• Proficient with computer systems and dental practice management software.
• Excellent verbal and written communication and interpersonal skills.
• Strong organizational and multitasking abilities in a fast-paced clinic.
• Maintains patient confidentiality and professionalism.

Responsibilities

• Greet patients on arrival and provide a welcoming first impression.
• Schedule appointments and optimize the daily patient calendar.
• Answer calls, respond to inquiries, and direct messages as needed.
• Maintain and update digital patient records with HIPAA compliance.
• Process copays, balances, and daily billing transactions accurately.
• Assist with insurance verification, benefits, and claims processing.
• Keep reception area clean, presentable, and stocked with supplies.
• Collaborate with clinical and administrative staff to ensure smooth flow.

Skills

Verbal communication

Written communication

Organization

Attention to detail

Patient confidentiality

Tools

Dental software

Job description

Are you a friendly, organized, and detail-oriented individual looking for a rewarding position in a dynamic healthcare environment? Howell Dental Care Center in Howell, Michigan, is looking for a dedicated Front Desk Administrator to be the welcoming face and voice of our practice.

Key Responsibilities

• Greet patients warmly upon arrival and deliver an exceptional first impression.
• Schedule appointments and optimize the daily patient calendar for maximum efficiency.
• Answer incoming calls, respond to patient inquiries, and direct messages appropriately.
• Maintain and update digital patient records while ensuring HIPAA compliance.
• Process patient copays, account balances, and daily billing transactions accurately.
• Assist patients with insurance verification, benefits breakdown, and claims processing.
• Keep the reception area clean, presentable, and well-stocked with administrative supplies.
• Collaborate closely with clinical and administrative staff to ensure smooth patient flow and office operations.

Requirements

• Experience: Minimum of 1 year of administrative experience in a dental clinic setting preferred, but we are happy to train the right candidate.
• Knowledge: Familiarity with dental terminology and dental insurance verification processes.
• Technical Skills: Proficiency in computer systems and dental practice management software.
• Communication: Excellent verbal and written communication and interpersonal skills.
• Organization: Strong organizational and multitasking abilities in a fast-paced clinical setting.
• Professionalism: High attention to detail and a strict commitment to maintaining patient confidentiality.

Why Join Us?

• Competitive pay based on experience.
• Comprehensive health benefits package.
• Professional development and continuing education opportunities.
• A supportive, team-oriented work culture in the heart of Howell.