Front Desk, Housekeeping & Retail Ops Manager

Guest Services, Inc.; Wenatchee (WA); On-site; USD 45,000 - 60,000; Full time

Job summary

A hospitality management company in Wenatchee, WA, seeks a Front Desk Manager to oversee operations including front desk, housekeeping, and retail. This role involves managing staff, ensuring compliance with safety standards, balancing cash registers, and delivering exceptional customer service. Ideal candidates will have experience managing operations in a hospitality environment and strong customer support skills. The position promises growth in a supportive work atmosphere.

Qualifications

• Experience in hotel front desk management is preferred.
• Strong customer service skills are essential.
• Ability to supervise and train staff effectively.

Responsibilities

• Oversee front desk, housekeeping, and retail operations.
• Manage staff scheduling and training.
• Address guest inquiries and complaints.
• Ensure cash handling and store profitability.

Job description

A hospitality management company in Wenatchee, WA, seeks a Front Desk Manager to oversee operations including front desk, housekeeping, and retail. This role involves managing staff, ensuring compliance with safety standards, balancing cash registers, and delivering exceptional customer service. Ideal candidates will have experience managing operations in a hospitality environment and strong customer support skills. The position promises growth in a supportive work atmosphere.