Front Desk Host – Guest Experience & Check-In Pro

Crestview Management, LLC; Indianapolis (IN); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Free hotel rooms and hotel discounts

Colleague meal program

401(k) plan

Paid Time Off (PTO)

Health insurance

Résumé du poste

Hyatt Regency Indianapolis is seeking a Front Desk Host to provide a welcoming check-in/check-out experience, handle inquiries, and support hotel operations. The role emphasizes guest care, accuracy in registrations, and collaboration with other departments.

Ideal candidates have 3 months to 1 year in front desk or guest services, strong communication, and comfort with a computer reservation system. Flexible schedules and weekends may be required.

Qualifications

• High school diploma or equivalent required.
• 3 months to 1 year of front desk/hospitality experience preferred.
• Strong communication and interpersonal skills essential.
• Knowledge of front office operations and guest service procedures is a plus (training provided).
• Able to operate a computer and reservation system and process transactions accurately.

Responsabilités

• Greet guests with a warm, professional welcome.
• Manage check-ins and check-outs accurately and efficiently.
• Process same-day and future reservations with proper rate structures.

Connaissances

Communication skills

Guest service

Front desk operations

Computer & reservation system

Language skills (optional)

Formation

High school diploma or equivalent

Outils

Reservation system software

Description du poste

Hyatt Regency Indianapolis is seeking a Front Desk Host to provide a welcoming check-in/check-out experience, handle inquiries, and support hotel operations. The role emphasizes guest care, accuracy in registrations, and collaboration with other departments.

Ideal candidates have 3 months to 1 year in front desk or guest services, strong communication, and comfort with a computer reservation system. Flexible schedules and weekends may be required.