Front Desk & Health Records Assistant

Sun Health; Litchfield Park (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Comprehensive health benefits

401k with employer match

Tuition Reimbursement

Discounts

Employee Association access

Job summary

Sun Health's La Loma Village in Litchfield Park, AZ seeks a Health Information Assistant to maintain resident records, manage front desk and general office tasks, and support the health information management department. The role includes handling admissions, discharges, and information requests in a compliant, accurate manner.

Responsibilities span electronic and paper records, HIPAA-compliant data handling, and coordinating with clinical staff to ensure audit readiness.

Qualifications

• High school diploma or equivalent required; associate degree in health information management or a related field preferred.
• At least 2 years of experience in medical records, health information management, or front office/receptionist role in a healthcare setting required.
• Familiarity with skilled nursing, long-term care, or assisted living regulatory requirements preferred.
• Possess current or ability to obtain a Level 1 Fingerprint Clearance Card is required.

Responsibilities

• Maintains resident medical records, electronic and paper, per facility policy and state/federal regulations.
• Audits, organizes, scans/uploads, and files medical records and documentation for compliance.
• Enters and updates admission, discharge, and transfer documentation in PointClickCare.
• Processes requests for release of information in compliance with HIPAA and state law.
• Reviews resident charts for completeness and follows up with clinical staff on missing docs.
• Assembles records and maintains logs for state surveys, audits, and compliance reviews.
• Greets and checks in visitors and residents; manages lobby and infection-control screening.
• Answers calls, manages voicemail, and directs visitors to appropriate departments.
• Prepares and updates admission/discharge packets; copies, scans, files, archives records.

Skills

2+ years experience

Front desk experience

Healthcare knowledge

Fingerprint Clearance Card eligible

Education

High school diploma or equivalent

Associate degree in health information management or related field (preferred)

Job description

Sun Health's La Loma Village in Litchfield Park, AZ seeks a Health Information Assistant to maintain resident records, manage front desk and general office tasks, and support the health information management department. The role includes handling admissions, discharges, and information requests in a compliant, accurate manner.

Responsibilities span electronic and paper records, HIPAA-compliant data handling, and coordinating with clinical staff to ensure audit readiness.