FRONT DESK- Hampton Inn By Hilton Los Angeles Airport

ADP, Inc.; Inglewood (CA); On-site; USD 26,000 - 29,000; Part time

Job summary

ADP, Inc. in Inglewood, CA, is seeking a Part-Time Guest Service Associate to provide efficient, courteous guest service and support front-desk operations. The role emphasizes reliability, strong communication, and adherence to hotel standards.

You will handle guest inquiries, assist with mail and messages, and participate in teamwork to maintain an exceptional guest experience. Flexible hours may apply.

Qualifications

• 1+ year of guest service experience or related hospitality role.
• Honest, trustworthy, responsible with excellent attendance.
• Willing to follow guidelines and procedures.

Responsibilities

• Provide efficient and courteous guest service to increase guest satisfaction.
• Execute selling strategies to help improve hotel revenue.
• Follow mission, values, and culture in daily tasks.

Skills

Multitasking

Detail-oriented

Guest service

Good listener

Empathy

Professional communication

Tools

Property management system

Job description

Part Time Inglewood, CA, US

30+ days ago Requisition ID: 1232

Salary Range: $19.00 To $21.00 Hourly

Are you the One?

If you are an honest and trustworthy Guest Service Associate with 1 or more years of experience, responsible, and excellent attendance, this may be the opportunity for you!

Key Responsibilities

• Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures.
• Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times.

The ideal candidate will be:

• Multi-task, detail-oriented, and remain service-centric.
• Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books.
• Assist with guest issues with professionalism in maintaining a hospitable attitude.
• Computer literate to thoroughly operating property management systems: post charges, compute bills, collect payments, and make changes.

What are we looking for?

To fulfill this role successfully, you must possess the following:

• Well-groomed and professional appearance.
• Good listener.
• Emphatic and tolerant.
• Rational, prudent, and practical.
• Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must stand for eight hours, bend, stretch, and reach.
• Work schedule varies and may include occasionally working on Holidays, weekends, and evenings. Extended hours are sometimes required.
• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds