Front Desk & Guest Services Specialist

Atria Senior Living; Tucson (AZ); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Paid holidays

PTO

Anniversary rewards

Health insurance

Dental insurance

Vision insurance

Life Insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living in Tucson is seeking an energetic administrative teammate to support daily community operations. You will handle phones, scheduling, guest relations, mail, and basic office duties to help residents and staff thrive.

The role emphasizes friendly communication, accuracy, and teamwork in a compassionate aging-care environment. The position requires a high school diploma or GED and the ability to read and write simple correspondence, with prior clerical experience preferred.

Qualifications

• High school diploma or GED, or 1–3 years related experience.
• Basic First Aid and CPR certification where required.
• Must complete all Atria specified training programs.
• Able to read and write simple correspondence and present information to others.
• Able to operate telephone, emergency call system, monitoring board or beeper, photocopier.

Responsibilities

• Answer incoming calls in a cheerful, marketing-oriented way and forward to the appropriate staff.
• Retrieve messages from voicemail and forward to staff.
• Take and deliver messages or transfer calls when needed.
• Provide information about the community and directions to callers.
• Staff welcoming and guest coordination tasks.
• Maintain calendars and appointments, including transportation and beauty calendars.

Skills

Communication skills

Written communication

Customer service

Organization

Education

High school diploma or GED

Tools

Telephone systems

Fax machine

Copy machine

Job description

Atria Senior Living in Tucson is seeking an energetic administrative teammate to support daily community operations. You will handle phones, scheduling, guest relations, mail, and basic office duties to help residents and staff thrive.

The role emphasizes friendly communication, accuracy, and teamwork in a compassionate aging-care environment. The position requires a high school diploma or GED and the ability to read and write simple correspondence, with prior clerical experience preferred.