Front Desk & Guest Services Specialist

equitylifestyleproperties; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Generous 401(k) employer match

Paid vacations, holidays, and sick‑the

Job summary

Equity Lifestyle Properties in Tucson, AZ is seeking a Front Desk Clerk to deliver exceptional service to guests and residents. You will greet visitors, answer questions in person and by phone, and act as the property liaison to facilitate a welcoming environment.

The role involves processing payments and deposits, running reports, submitting maintenance requests, and collaborating with the Property Manager to resolve inquiries promptly, with an emphasis on customer satisfaction.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Computer literacy

Education

High school diploma

Job description

Equity Lifestyle Properties in Tucson, AZ is seeking a Front Desk Clerk to deliver exceptional service to guests and residents. You will greet visitors, answer questions in person and by phone, and act as the property liaison to facilitate a welcoming environment.

The role involves processing payments and deposits, running reports, submitting maintenance requests, and collaborating with the Property Manager to resolve inquiries promptly, with an emphasis on customer satisfaction.