Front Desk & Guest Services Specialist

Selectminds; Petoskey (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

McLaren Health Care is seeking a professional receptionist to be the first point of contact for visitors and callers at our Michigan facilities. The role involves greeting guests, directing them to the right contacts, answering and routing calls, and handling light clerical tasks.

Ideal candidates have a high school diploma and prior customer-facing experience. This is a full-time on-site position with standard daytime hours and facility-wide equal opportunity employment.

Qualifications

• High School Diploma or GED required.
• Prior receptionist or customer-facing experience preferred.

Responsibilities

• Greet and welcome guests as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.

Skills

Reception

Customer service

Phone handling

Administration

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

McLaren Health Care is seeking a professional receptionist to be the first point of contact for visitors and callers at our Michigan facilities. The role involves greeting guests, directing them to the right contacts, answering and routing calls, and handling light clerical tasks.

Ideal candidates have a high school diploma and prior customer-facing experience. This is a full-time on-site position with standard daytime hours and facility-wide equal opportunity employment.