Front Desk & Guest Services Specialist

UFC GYM Pittsburgh; Homestead (Allegheny County); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Job summary

A franchise fitness center in Homestead seeks a Front Desk Associate responsible for offering superior customer service to members and guests. The role includes greeting visitors, managing phone calls, and maintaining a clean lobby area. Candidates must possess strong communication skills and a customer-focused attitude, along with a high school diploma or GED and current CPR/AED certification. The position has flexible full-time and part-time opportunities with benefits including performance bonuses and employee discounts.

Qualifications

• Friendly, outgoing personality is essential.
• Strong interpersonal skills including telephone etiquette.
• Ability to follow instructions and multi-task effectively.

Responsibilities

• Greet and assist guests and members warmly.
• Answer incoming calls professionally.
• Maintain cleanliness of front desk and lobby.

Skills

Energetic personality

Strong communication skills

Customer service focus

Attention to detail

Education

High school diploma or GED

CPR/AED certification

Job description

A franchise fitness center in Homestead seeks a Front Desk Associate responsible for offering superior customer service to members and guests. The role includes greeting visitors, managing phone calls, and maintaining a clean lobby area. Candidates must possess strong communication skills and a customer-focused attitude, along with a high school diploma or GED and current CPR/AED certification. The position has flexible full-time and part-time opportunities with benefits including performance bonuses and employee discounts.