Front Desk & Guest Services Coordinator

Floyd's 99 Barbershop; Houston (TX); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision care

Short-term disability

Life insurance

Anniversary bonus

Job summary

Floyd's 99 Barbershop in Houston is hiring Front Desk Coordinators to deliver outstanding guest service in a fast-paced environment. You will manage check-ins, appointment flow, and answer guest questions while maintaining an inviting lobby.

The role requires a friendly personality, cash-handling skills, and strong phone etiquette. Evening and weekend availability is expected; multiple shifts, including full-time and part-time, are offered.

Qualifications

• Customer service experience preferred.
• Outgoing, friendly personality.
• Cash handling experience.
• Great phone skills.
• Ability to multitask in a busy environment.
• A team player.
• Availability to work evenings and weekends.

Responsibilities

• Greet every guest and create a welcoming first impression.
• Manage check-ins, the wait list, and appointment flow.
• Answer phones and respond to guest questions; process payments and handle cash accurately.
• Recommend and sell retail hair care products.
• Keep the front lobby clean and organized.

Skills

Customer service

Cash handling

Phone skills

Multitasking

Team player

Evenings/weekends availability

Job description

Floyd's 99 Barbershop in Houston is hiring Front Desk Coordinators to deliver outstanding guest service in a fast-paced environment. You will manage check-ins, appointment flow, and answer guest questions while maintaining an inviting lobby.

The role requires a friendly personality, cash-handling skills, and strong phone etiquette. Evening and weekend availability is expected; multiple shifts, including full-time and part-time, are offered.