Guest Services Coordinator - Front Desk (Evenings/Weekends)

Floyds 99 Barbershop - Houston - The Heights; Houston (TX); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-Term Disability

Life Insurance

Anniversary Bonus

Advancement opportunities

Full-time and part-time positions

Job summary

Floyd's 99 Barbershop - Houston - The Heights is seeking outgoing Front Desk Coordinators to thrive in a fast-paced environment. You will greet guests, manage check-ins and wait lists, answer phones, and assist with payments while delivering exceptional customer service.

This role supports a busy front desk with a focus on smooth appointment flow and a welcoming atmosphere. Ideal candidates have customer service experience, strong phone skills, and the ability to multitask.

Qualifications

• Customer service experience preferred.
• Outgoing, friendly personality.
• Cash handling experience.
• Great phone skills.
• Ability to multitask in a busy environment.
• Team player attitude.
• Availability to work evenings and weekends.

Responsibilities

• Greet every guest and create a welcoming first impression.
• Manage check-ins, the wait list, and appointment flow.
• Answer phones and respond to guest questions; process payments and handle cash accurately.
• Recommend and sell retail hair care products.
• Keep the front lobby clean and organized.

Skills

Customer service

Outgoing personality

Cash handling

Phone skills

Multitasking

Team player

Evenings & weekends

Job description

Floyd's 99 Barbershop - Houston - The Heights is seeking outgoing Front Desk Coordinators to thrive in a fast-paced environment. You will greet guests, manage check-ins and wait lists, answer phones, and assist with payments while delivering exceptional customer service.

This role supports a busy front desk with a focus on smooth appointment flow and a welcoming atmosphere. Ideal candidates have customer service experience, strong phone skills, and the ability to multitask.