Front Desk & Guest Experience Pro

Floyds 99 Barbershop - Dallas - West Village; Dallas (TX); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Anniversary Bonus

Advancement opportunities

Full-time and part-time

Job summary

Floyd's 99 Barbershop - Dallas - West Village is looking for outgoing Front Desk Coordinators to join a fast-paced, high-volume team. You will greet guests, manage check-ins and appointment flow, handle phone inquiries, and process payments with accuracy.

The role offers competitive pay ($13–$15/hr), full-time and part-time positions, and benefits for eligible team members, with opportunities for advancement in a busy barber shop setting.

Qualifications

• Customer service experience preferred.
• Outgoing, friendly personality required.
• Cash handling experience preferred.
• Excellent phone skills needed.
• Able to multitask in a busy environment.
• Team player mindset is essential.
• Availability to work evenings and weekends.

Responsibilities

• Greet every guest and create a welcoming first impression.
• Manage check-ins, the wait list, and appointment flow.
• Answer phones and respond to guest questions; process payments and handle cash accurately.
• Recommend and sell retail hair care products.
• Keep the front lobby clean and organized.

Skills

Customer service

Outgoing personality

Cash handling

Phone skills

Multitasking

Team player

Evenings/weekends availability

Job description

Floyd's 99 Barbershop - Dallas - West Village is looking for outgoing Front Desk Coordinators to join a fast-paced, high-volume team. You will greet guests, manage check-ins and appointment flow, handle phone inquiries, and process payments with accuracy.

The role offers competitive pay ($13–$15/hr), full-time and part-time positions, and benefits for eligible team members, with opportunities for advancement in a busy barber shop setting.