Front Desk & Guest Services Coordinator

Service Corporation International; Houston (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

Service Corporation International is seeking a front desk receptionist in Houston, TX. You will greet client families and visitors, direct and announce them courteously, and handle routine inquiries about services and directions.

You will answer and route calls, support staff, and maintain a comfortable waiting area with beverages as needed. The role requires a High School diploma or equivalent and typically six months of office or receptionist experience.

Qualifications

• High School Diploma or equivalent.
• Six months of general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.

Responsibilities

• Greets guests and visitors at the front desk and offers assistance.
• Answers, screens, and routes incoming phone calls to staff.
• Notifies staff of appointments and escorts guests to appropriate rooms.
• Maintains a comfortable and organized waiting area and provides beverages as needed.
• Answers routine questions about services, products, location, directions, etc.
• Receives, sorts, and handles mail and packages; maintains files and records.
• Performs light typing, proofreading, data entry or printing as needed.

Skills

Customer service

Professional communication

Telephone etiquette

Education

High School diploma or equivalent

Tools

MS Office Suite

Phone system

Copier/Fax

Job description

Service Corporation International is seeking a front desk receptionist in Houston, TX. You will greet client families and visitors, direct and announce them courteously, and handle routine inquiries about services and directions.

You will answer and route calls, support staff, and maintain a comfortable waiting area with beverages as needed. The role requires a High School diploma or equivalent and typically six months of office or receptionist experience.