Front Desk & Guest Services Associate - Part Time

Service Corporation International; Tucson (AZ); On-site; USD 19,000 - 25,000; Part time

Job summary

Service Corporation International in Tucson seeks a friendly front desk receptionist to greet visitors, direct calls, and provide general administrative support at the Funeraria del Angel South Lawn. This part-time role requires a professional voice, basic MS Office skills, and the ability to handle confidential information with tact.

Spanish bilingual abilities are preferred to assist diverse client families; weekend availability is required, with shifts including Saturdays and Sundays.

Qualifications

• High School Diploma or equivalent.
• Six months general office or receptionist experience preferred.
• Proficient with MS Office Suite.
• Professional speaking voice and tone.
• Ability to handle sensitive and confidential information with tact.
• Weekend availability required.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff members when appointments arrive and escorts guests to appropriate room.
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues.
• Receives deceased belongings from family and follows chain of custody procedures.
• Answers, screens, and routes incoming calls to appropriate staff members.
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture.
• Receives incoming mail and packages.
• Maintains organized and current electronic and paper files and records.
• May perform light typing, proofreading, data entry or printing.

Skills

MS Office

Telephone etiquette

Interpersonal skills

Bilingual Spanish

Education

High School Diploma or equivalent

Tools

Telephone system

Fax machine

Copier

Job description

Service Corporation International in Tucson seeks a friendly front desk receptionist to greet visitors, direct calls, and provide general administrative support at the Funeraria del Angel South Lawn. This part-time role requires a professional voice, basic MS Office skills, and the ability to handle confidential information with tact.

Spanish bilingual abilities are preferred to assist diverse client families; weekend availability is required, with shifts including Saturdays and Sundays.