Front Desk & Guest Services Associate — Ice Center (Part-Time)

Ford Ice Centers

Nashville (TN)

On-site

USD 17,000 - 24,000

Part time

2 days ago

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Job summary

Ford Ice Center Antioch is seeking an organized and energetic Part-Time Front Desk Team Member to delight our customers. This hourly part-time role is great for anyone who is interested in Business Operations and would like to learn about customer service in the sports industry.

The position involves welcoming guests, processing payments and registrations, checking in participants, and assisting with skate rentals.

Qualifications

18+ years old.
Ability to ice skate preferred.
Must be reliable, polite, cooperative, and work well with others.
Must possess strong problem-solving skills, a pleasant demeanor and good judgement.
Previous cash handling experience.
Ability to engage with and serve the public, especially children.
Ability to work Friday-Sunday evening hours, including holidays.
Background check and verifications may be required.

Responsibilities

Serve as first point of contact for visitors.
Help guests with payments and registration for rink programming.
Check in guests for programming and assist with skate rental and return.
Responsible for enforcing ice skating rules and safety procedures during public session.
Operate Point of Sale system.
Assist with hosting birthday parties at the facility.
Perform general closing responsibilities.
Assist in maintaining general cleanliness of the facility.
Perform upkeep items on checklist throughout the day.
Perform other duties as assigned.