Front Desk & Guest Services Associate

Sci Corp; Surprise (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Sci Corp seeks a courteous receptionist to welcome client families at the front desk in Surprise, AZ, directing and announcing visitors and routing calls. You will assist staff, maintain an orderly reception area, and support light clerical tasks as needed.

The role requires a high school diploma, basic MS Office skills, and the ability to work weekends or extended hours while maintaining a professional demeanor and confidentiality.

Qualifications

• High School Diploma or equivalent required.
• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.
• Working knowledge of MS Office Suite.
• Clear and professional speaking voice and tone.
• Professional interpersonal skills to handle sensitive and confidential situations.
• Ability to work schedule including Saturday and/or Sunday and beyond standard business hours.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff members when appointments arrive and escorts guests to appropriate room.
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues.
• Receives deceased belongings from family and follows chain of custody procedures.
• Answers, screens, and routes incoming calls to appropriate staff members.
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture.
• Receives incoming mail and packages.
• Maintains organized and current electronic and paper files and records, such as deeds and trust files.
• May perform light typing, proofreading, data entry or printing.

Skills

MS Office Suite

Telephone etiquette

Interpersonal skills

Confidentiality

Scheduling

Education

High School Diploma or equivalent

Tools

Fax machine

Copier

Printer

Job description

Sci Corp seeks a courteous receptionist to welcome client families at the front desk in Surprise, AZ, directing and announcing visitors and routing calls. You will assist staff, maintain an orderly reception area, and support light clerical tasks as needed.

The role requires a high school diploma, basic MS Office skills, and the ability to work weekends or extended hours while maintaining a professional demeanor and confidentiality.