Security/Front Desk (Morning & Evening) Miami Beach,FL

FirstService Residential; Miami Beach (FL); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Comprehensive medical plans

Paid time off

401k with company match

Job summary

A property management company in Miami Beach, FL is looking for a Security/Front Desk associate. This entry-level full-time position requires excellent customer service and communication skills. Responsibilities include monitoring security systems, maintaining logs, and responding to emergencies. The candidate must hold a high school diploma and have two to three years of related experience preferred. Comprehensive benefits include medical plans, paid time off, and 401k with company match.

Qualifications

• Must have strong customer service background.
• Two to three years of business experience in a similar position preferred.
• Command of information system hardware/software required.

Responsibilities

• Ensure highest level of service for residents and guests.
• Monitor and operate electronic security control systems.
• Respond to emergency situations promptly.
• Maintain daily logs and records.

Skills

Excellent customer service

Strong communication skills

Time management

Interpersonal skills

Ability to handle emergencies

Education

High school diploma or equivalency

College level courses in business or hospitality

Job description

Security/Front Desk (Morning & Evening) Miami Beach, FL

FirstService Residential provides the pay range; your actual pay will be based on your skills and experience.

Position Summary

Security ensures the highest possible level of service is being offered to residents, guests, and service providers. Security is responsible for meeting, greeting, and registering guests and residents, as well as maintaining the safety of the property. Security accurately maintains daily logs, records, and forms. They must be able to understand and react to emergency situations and operate electronic security control systems. Security reports to the Security Supervisor.

Schedule

Sunday to Thursday 7:00 AM to 3:00 PM

Compensation

$20.00 per hour

Essential Job Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Works shifts that are subject to change based on property needs.
• Needs to read and understand The Continental Employee Handbook/Security Standard Operating Procedures.

Other Job Related Responsibilities

• Attends Security / Front Desk staff meetings
• May be assigned other duties by the on-site Community Association Manager.

Education & Training

High school diploma or equivalency required. College level courses in business or hospitality preferred.

Experience & Knowledge

Must possess strong customer service background. Two to three years of business experience in a similar position preferred.

Computer Literacy

Command of information system hardware/software is required. Effective written and verbal communication skills. Multiple language fluency is desirable. Strong customer service, communication, and interpersonal skills required.

Special Requirements

• Ability to lift 30 – 50 lbs;
• Work in an upright, standing, or sitting position for long periods of time;
• Handle, grasp, and lift objects and packages;
• Reach with hands and arms;
• Communicate, receive, and exchange ideas and information by means of the spoken and written word;
• Ability to quickly and easily navigate the building/property as required to meet the job functions;
• Complete all required forms;
• Ability to work extended hours and weekends based on building requirements;
• Ability to respond to emergencies and callouts in a timely manner;
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

As a full‑time non‑exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Disclaimer

This is not an all‑inclusive job description; therefore, management has the right to assign or re‑assign schedules, duties and responsibilities to this job at any time. If you require a reasonable accommodation to perform any of your job duties, you should contact Human Resources.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other, Information Technology, and Management