Front Desk Guest Services Agent - Luxury Resort

Reunion Resort & Golf Club; Kissimmee (FL); Hybrid; USD 18.000 - 25.000; Vollzeit

Zusammenfassung

Reunion Resort & Golf Club in Kissimmee, FL invites applications for a Guest Services Agent. The role focuses on greeting guests, checking in/out, and assisting with concierge needs to ensure a seamless guest experience.

Qualified candidates will have at least 1 year of customer service experience, strong English communication, and the ability to work in a fast-paced team environment. The position is on-site and requires a flexible schedule including weekends and holidays.

Qualifikationen

• At least 1 year of experience in a customer service role; hospitality experience is a plus.
• Excellent verbal and written communication; professional interpersonal skills.
• Able to work in a fast-paced, team-oriented environment and manage multiple tasks.

Aufgaben

• Greet guests with a friendly, professional demeanor and provide prompt service.
• Perform accurate check-in and check-out procedures and collect required information.
• Assist guests with concierge needs and answer inquiries via phone, email, or in person.

Kenntnisse

Customer service

Communication skills

Time management

Teamwork

Computer skills

Tools

Property management systems

Jobbeschreibung

Reunion Resort & Golf Club in Kissimmee, FL invites applications for a Guest Services Agent. The role focuses on greeting guests, checking in/out, and assisting with concierge needs to ensure a seamless guest experience.

Qualified candidates will have at least 1 year of customer service experience, strong English communication, and the ability to work in a fast-paced team environment. The position is on-site and requires a flexible schedule including weekends and holidays.