Luxury Guest Services Ambassador

NDM Hospitality Services; Kissimmee (FL); Sur place; USD 29 000 - 36 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental

Vision

Free Life Insurance

401k Plan Available

Discounted hotel rooms

Discount in F&B outlets

Development opportunities

Employee appreciation events

Résumé du poste

NDM Hospitality Services is seeking a Front Desk Agent for Encore Resort at Reunion, a luxury residential resort near Orlando. You will handle day-to-day operations for rental homes, assist with guest check-in/check-out, coordinate guest requests, and oversee pre-arrival inspections and utilities setup.

This role supports a WFH-friendly team and maintains high guest satisfaction. Ideal candidates have hotel/property management experience, strong customer service, and proficiency with

Qualifications

• Excellent customer service skills required.
• Must have guest experience in residential, vacation rental properties.
• Proficient in Microsoft Excel, Outlook and other computer related tasks.

Responsabilités

• Check in/out and reservation technologies.
• Multi-task and build relationships with homeowners to meet their needs.
• Provide a friendly greeting and guide guests through property tours and questions.
• Perform housekeeping/maintenance quality control and inspections.

Connaissances

Customer service

Multitasking

Microsoft Excel

Outlook

Guest relations

Formation

High School diploma or equivalent

Outils

Reservation systems

Description du poste

NDM Hospitality Services is seeking a Front Desk Agent for Encore Resort at Reunion, a luxury residential resort near Orlando. You will handle day-to-day operations for rental homes, assist with guest check-in/check-out, coordinate guest requests, and oversee pre-arrival inspections and utilities setup.

This role supports a WFH-friendly team and maintains high guest satisfaction. Ideal candidates have hotel/property management experience, strong customer service, and proficiency with