Front Desk Guest Services Agent — Full-Time Benefits

Bass Pro Shops; Memphis (TN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Memphis, TN, seeks a Front Office Attendant for Big Cypress Lodge to deliver friendly, professional guest service at check-in, registration, and information desks. You will answer calls, process room bookings, assist guests with local attractions, and maintain brand standards in a fast-paced resort environment.

The role emphasizes hospitality skills, accuracy, discretion, and teamwork to ensure guest satisfaction and smooth front desk operations.

Qualifications

• High school diploma or equivalent required; hospitality experience preferred but not required.
• Ability to perform clerical tasks and operate basic computer software.
• Excellent reading, writing and verbal communication skills.

Responsibilities

• Greet guests and visitors in a professional, friendly manner at registration and payment processing.
• Answer calls promptly, routing to appropriate departments.
• Provide accurate information about services, amenities and local attractions.

Skills

Basic Computer Skills

Reading Comprehension

Oral Comprehension

Clerical

Analytical/Critical Thinking

Customer and Personal Service

Originality

Education

High School Diploma or Equivalent

Job description

Bass Pro Shops in Memphis, TN, seeks a Front Office Attendant for Big Cypress Lodge to deliver friendly, professional guest service at check-in, registration, and information desks. You will answer calls, process room bookings, assist guests with local attractions, and maintain brand standards in a fast-paced resort environment.

The role emphasizes hospitality skills, accuracy, discretion, and teamwork to ensure guest satisfaction and smooth front desk operations.